Win32_Product not listed and AD Multiple OU Question

[docreport]

Hi, new Hyena Enterprise user. My first question has to do with Win32_Product. When I select WMI Execute Query, it's not an available template. Is this something I need to add? My other question has to do with my workstations OU. I have several of them divided up into offices. Is there a way to run a query against all of them from the parent Workstations OU or do I need to query each individual offices OU?

Note: My end goal is to uninstall old java packages from my Win 7 workstations.

Thanks,

~d

[missioncritical]

Win32_Product has a lot of issues. The problem is Microsoft only added it under some circumstances, and when you Google it, it gets worse:

http://myitforum.com/cs2/blogs/gramsey/archive/2011/01/25/win32-product-is-evil.aspx

and

http://csi-windows.com/toolkit/win32product-replacement

I thought that we removed it from the default queries, but will have to double-check. Win32_QuickFixEngineering will get you hotfixes, but I don't know of another WMI class that can get your software installations. I'll do some more web searching and let me know if you find something. Hyena's Computer Properties (Software tab) gets its listing from the Uninstall key of the registry.

For your OU question, yes, we have better news there. The trick is to either manage them from All Computers which does some of this work for you, but it will get ALL computers in AD.

Or, use the OU filtering toolbar. Click on your top-level OU, ie the parent OU of your workstations, but this also works for the main "Containers/OUs" under the domain. At the bottom of the screen, you will see a small toolbar. Click the first button which will enable deep-scanning/traversing of the OUs in and UNDER whichever level you have clicked on. Then, click one or more of the object buttons, in your case the Workstation button. Then run your query either by double-clicking on the Container/OU again, or right click and run your selected query that way.

Let me know if this works and if you have any other questions.

Thanks

[docreport]

Win32_Product has a lot of issues. The problem is Microsoft only added it under some circumstances, and when you Google it, it gets worse:

http://myitforum.com/cs2/blogs/gramsey/archive/2011/01/25/win32-product-is-evil.aspx

and

http://csi-windows.com/toolkit/win32product-replacement

I thought that we removed it from the default queries, but will have to double-check. Win32_QuickFixEngineering will get you hotfixes, but I don't know of another WMI class that can get your software installations. I'll do some more web searching and let me know if you find something. Hyena's Computer Properties (Software tab) gets its listing from the Uninstall key of the registry.

For your OU question, yes, we have better news there. The trick is to either manage them from All Computers which does some of this work for you, but it will get ALL computers in AD.

Or, use the OU filtering toolbar. Click on your top-level OU, ie the parent OU of your workstations, but this also works for the main "Containers/OUs" under the domain. At the bottom of the screen, you will see a small toolbar. Click the first button which will enable deep-scanning/traversing of the OUs in and UNDER whichever level you have clicked on. Then, click one or more of the object buttons, in your case the Workstation button. Then run your query either by double-clicking on the Container/OU again, or right click and run your selected query that way.

Let me know if this works and if you have any other questions.

Thanks

We're cooking with Crisco now! At least seeing all of the workstations. No worries about the uninstall. I see I can pull up the uninstall key so that's a start. I'll probably start another thread on how I can incorporate an uninstall batch using Hyena. Yeah, I'm that lost.