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Service Request - Uninstall/Install software on a remote system

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  • Service Request - Uninstall/Install software on a remote system

    I would like to see a feature that allows for the Uninstall or Install of an application/program on the remote system. Hyena already allows you to view the software loaded on the remote system. Lets go the next step and (at least) allow the removal of software from the remote computer.

    Thanks

    P.S. Anyone know of a good program that will do this until it gets integrated into Hyena (The #1 tool for ANY system administrator) :-)

  • #2
    Re: Service Request - Uninstall/Install software on a remote system

    This is not something that Hyena can do as there are way too many variables in a function like this. Now, Hyena gets the list of installed software by reading a key in the registry.

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    • #3
      Re: Service Request - Uninstall/Install software on a remote system

      WMI

      or

      SMS (or should I say "$M$").

      Obviously, WMI would be my recommendation (they don't call me script-boy for nuthin').

      There are other programs out there that will uninstall software, but Chuck is right, in that there are too many variables that have to be accounted for in order for Hyena to be able to accomplish this on it's own.

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      • #4
        Re: Service Request - Uninstall/Install software on a remote system

        OK...so now Hyena is going to WMI integration. When can we see Hyena begin to allow us to AT LEAST uninstall a program remotely? This feature alone would help many thousands of admins.

        I can't tell you how helpful it would be to uninstall that spyware on the user's machine causing all the problems with crashes and internet.

        Come on guys...I know you can do it.

        We need this feature!! Who's with me on this?

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        • #5
          Re: Service Request - Uninstall/Install software on a remote system

          BTW...I found a program that's called ARI (AdvancedRemoteInfo) and it will allow you to uninstall "some" software off a remote system. I uses WMI to accomplish this I believe.

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          • #6
            Re: Service Request - Uninstall/Install software on a remote system

            The next beta of Hyena should allow this (through WMI)
            Kevin Stanush
            SystemTools Software Inc.

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            • #7
              Re: Service Request - Uninstall/Install software on a remote system

              Is this feature available in the beta? If so...how do I test it out? I really want this feature.

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              • #8
                Re: Service Request - Uninstall/Install software on a remote system

                The most recent update of the v6.0 beta (available now) supports the Uninstall method of the Win32_Product class. You would have to create your own query from this class to display the installed applications, then just select them in the right window and select Uninstall.

                We will support the other methods of this class in the future once (if) we add dynamic execution of all WMI methods. This would probably be in v6.1, but we should have a beta available in July.
                Kevin Stanush
                SystemTools Software Inc.

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                • #9
                  Re: Service Request - Uninstall/Install software on a remote system

                  I have tried creating a WMI query for Win32_Product but I always get 0 results. I am obvously missing something. Could you give some instructions as to how to set this up please?

                  Thanks

                  [This message has been edited by NeilTurland (edited 06-07-2004).]

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                  • #10
                    Re: Service Request - Uninstall/Install software on a remote system

                    When you select a computer, right-click on it and choose WMI->Execute Query. Choose New and then Find. Once the list of classes come up, find and select Win32_Product. Give it a name then click OK. Then choose fields from right window, and Add them, then click Execute Query.

                    You should see the installed software listed.

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                    • #11
                      Re: Service Request - Uninstall/Install software on a remote system

                      Thanks for your help, this works a treat.

                      A couple of other questions though:

                      How do I remove WMI Query Templates after I have created them?

                      Would it be posible to have a toolbar that could be used to assign WMI queries and tools for quick access?

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                      • #12
                        Re: Service Request - Uninstall/Install software on a remote system

                        In your profile directory is a file called WMI_QUERIES.dat that can be edited. Just remove the sections related to the queries you've created.

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                        • #13
                          Re: Service Request - Uninstall/Install software on a remote system

                          The next beta update will allow the WMI queries to be renamed or deleted through the Object Manager GUI (File->Manage Object View)
                          Kevin Stanush
                          SystemTools Software Inc.

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                          • #14
                            I have Hyena v10.5 rev B installed on my workstation and would like to install 3rd party application on servers and workstations.
                            Does Hyena have this feature in any version of Hyena?

                            Comment


                            • #15
                              Hello Janet, in a past ToolNews we gave a tip on using WMI processes including remotely installing an application:

                              http://www.systemtools.com/toolnews/...an%202013.html

                              This section should give you the information you need: How to Remotely Execute a Script or Program.

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