Hi All,
I have a number of Hyena templates that I have been using for some time to create user Home and TS Home directories. I am now looking into rolling out Hyena to our Helpdesk so they can handle the setup of user ID's. The problem is that only corporate is permitted to actually CREATE ID's, we are only allowed to modify them. As a result, we cant use the Home Directory Mask feature when running a template because we are modifying an existing user rather than creating a new one. That means that we have to enter the full path and drive letter manually for the template to then run and create the directory. As you can imagine, I am worried that the helpdesk will make a mistake and type in the wrong path. Would it be possible to have Hyena configurable to allow the update of the Home Directory Mask even if modifying an existing user?
Cheers!
I have a number of Hyena templates that I have been using for some time to create user Home and TS Home directories. I am now looking into rolling out Hyena to our Helpdesk so they can handle the setup of user ID's. The problem is that only corporate is permitted to actually CREATE ID's, we are only allowed to modify them. As a result, we cant use the Home Directory Mask feature when running a template because we are modifying an existing user rather than creating a new one. That means that we have to enter the full path and drive letter manually for the template to then run and create the directory. As you can imagine, I am worried that the helpdesk will make a mistake and type in the wrong path. Would it be possible to have Hyena configurable to allow the update of the Home Directory Mask even if modifying an existing user?
Cheers!
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