Announcement

Collapse
No announcement yet.

pdh.dll error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • pdh.dll error

    I have just tried to install the trial of the latest version and get the following error 'The procedure entry point PdhLookupPerfNameByIndexW could not be located in the dynamic link library pdh.dll' I have followed all of the installation instructions in the user guide. I am using an NT4 workstation.

  • #2
    Re: pdh.dll error

    Please verify that you don't have duplicate copies of the pdh.dll file on your system. Hyena's install should have put a pdh.dll file with version 5.0.1838 into your system32 directory. If you find an older file there, make sure that its not marked read-only. If it is, remove the RO flag on the file and reinstall.

    Let us know what happens. Thanks
    Kevin Stanush
    SystemTools Software Inc.

    Comment


    • #3
      Re: pdh.dll error

      I only have version 4.00 of the dll installed when I run the Hyena installer. I have made sure it isn't RO.

      Comment


      • #4
        Re: pdh.dll error

        One other question that I forgot to ask: did you run the Update installation or the complete install ? The Update assumes that you had previously installed v4.x on your system and does not include any .dll files.
        Kevin Stanush
        SystemTools Software Inc.

        Comment


        • #5
          Re: pdh.dll error

          I ran a full install.

          Comment


          • #6
            Re: pdh.dll error

            OK, we'll email you the file. Sorry for the troubles. When you get the email, just copy the file over the top of your current one.

            Let me know if everything goes well after that.
            Kevin Stanush
            SystemTools Software Inc.

            Comment

            Working...
            X