W2008 Servers

[Guest]

I am not able to connect with Hyena to a Windows 2008 server. I have version 7.1B - maybe an upgrade would help?

[cmccullough]

Re: W2008 Servers

What problem are you having?

[Guest]

Re: W2008 Servers

It displays unable to access server information for \\<server name>. The network patch was not found.

[cmccullough]

Re: W2008 Servers

One quick test is to go to Tools->Settings->Active Directory and check the box to Use DNS Computer Paths. See if that makes any difference. If not, you'll need to check the server to see if it has the Windows Firewall on, or anything else that might block remote calls.

[Guest]

Re: W2008 Servers

I updated to the latest version 7.7C and all is well. Thanks

[Guest]

Re: W2008 Servers

One more issue with W2008 - I do not see anything in the Hotfix tab.

[cmccullough]

Re: W2008 Servers

Do you get any errors? Do the other tabs such as Software show data? Hyena looks in specific places for that information, and it may have changed with 2008. If there aren't any errors and the other tabs display data you can try the WMI->Hot Fixes option.

[Guest]

Re: W2008 Servers

No errors and yes the other tabs did display data. I ran the query on the WMI-Hot fix and the information did populate. Compared to a W2003 server query it was missing or not converting data such as Service pack was blank, Fix comments blank, Installed on was not a date (example - 01ca27475580564b) and installed by looked like a sid (s-1-5-21-240344625...) not something like system or a login name. Maybe next revision will catch up on W2008. I find Hyena very useful when checking my critical updates on the servers. One suggestion is it would be nice to sort the columns under the hotfix tab so I could see all the updates installed on a particular day. Again thanks for your time and help and very quick response. Any further suggestions are always appreciated.

[kstanush]

Re: W2008 Servers

The WMI QuickFixEngineering class (HotFix) is documented here:
http://msdn.microsoft.com/en-us/library/aa394391(VS.85).aspx

Hyena does not do any data formatting on WMI queries, except for datetime values, so its strange that you are seeing wierd values for the date/time. I only have one entry and my date/time is good.

The registry keys that WMI QuickFixEngineering reads from are published on this article, but there isn't any structure to the data, so some of it does not appear to read correctly.

There is another WMI class named Win32_Product that reads from MSI-based software installations, but it is an optional component. If you have it available, try it and see if you get results. If you get a WMI timeout, let me know and I'll get you patch.