Error Message

[Guest Close Guest]

We've encountered a problem when connecting remotely using "Logon As..." We are trying to logon as local on a remote machine and we get and error message stating "credentials supplied conflict with exisiting set of credentials." Does anyone have an idea of what we are doing wrong? We supply the server name, username and password in the dialog box.

[Guest Close cmccullough]

Re: Error Message

If the computer is a domain controller in the same domain that you are logged into, Windows won't allow this.

If it is not a domain controller, try checking the box to Close any current connection on this server. This will disconnect any other sessions that you might have (such as mapped drives) to this server and won't affect anyone else that is using it.

[Guest Close Guest]

Re: Error Message

we actually tried that yesterday. It is not a domain controller. We just tried again, and we get the same error message. any other suggestions?

[Guest Close cmccullough]

Re: Error Message

Windows seems to think you have a connection between your computer and the computer you are trying this on.

Go to the Command Prompt on your computer and do a net use. Do any of the drives point to that computer?

Also, what are the exact steps you are taking to get to this computer in Hyena?

Are you using any sort of remote control product or anything along those lines?

[Guest Close Guest]

Re: Error Message

Originally we were attempting to connect to the domain controller, but it won't work on any of the servers. Basically we have local administrative rights on all our servers, but we can't physically get to them. We can't use remoting software as it's not installed. When you attempt to connect through Hyena with logon as you receive the "credentials supplied conflict with existing set of credentials" error. In the establish remote connection dialog box we are entering the server name since we are attempting to log on as local admin. We have also tried leaving this box blank. Nothing seems to work. Can you even logon to a machine remotely through hyena with just local admin?

[Guest Close cmccullough]

Re: Error Message

Try going to the Command Prompt on your computer and doing a:

net use \\computer\ipc$ /user:USERNAME

Replacing computer with the name of the remote computer, and USERNAME with the account you are trying to authenticate with.

What do you get when you do this?

[Guest Close Guest]

Re: Error Message

try this:

net use * /del /y

which will disconnect all drives then try the command

net use \\computer\ipc$ /user:replace_this_with_your_username