Delegated Administration in NT4 domain

Hi,

I am evaluating this software and I have to say it's pretty impressive. I just have a question: Since we have tiered technical support groups in our organization, we want each tier have different power/delegated authorities for their tasks/responsibilities. However, we are still in NT4 domain and not migrated to W2K AD yet, and the built-in groups provides either not enough or too much power (such as Account Operators group is not good for HelpDesk).

Does anyone know if Hyena can be configured for this kind of tech support environment? This will certainly influence our purchasing decision.

Thanks a lot!

[cmccullough]

Re: Delegated Administration in NT4 domain

Hyena now gives you the ability to hide certain objects under File->Manage Object View->Nodes.

As far as access, Hyena depends on NT/2000 to handle that, so it won't add anything there.

You might want to take a look at products similiar to Intact Account Manager from TNTSoftware.com and others that allow you to delegate specific functions to users.