Automate Offer Unsolicited Remote Assistance

[kmr]

XP Clients Only!!!!

Vbscript code:
'start
set shell = createobject("wscript.shell")
dim strComputerName
strComputerName=WScript.Arguments.Item(0)
shell.run "hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington, C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm"
shell.AppActivate("Help and Support Center")
wscript.sleep 2000
shell.sendkeys "{TAB 9}"
shell.sendkeys strComputerName
wscript.sleep 500
shell.sendkeys "%c"
'end

Save the code as RA-offer.vbs. The code takes one argument: a computer name or ip address.

Hyena Tool:
Offer Remote Assistance
cscript \\server\share\ra-offer.vbs "%E%"

Using the tool and script together you will be presented with a Help and Support Center window with the "You are connected to:" box already populated.
I won't go into further detail at the moment, but here's a link that automates the remote assistance viewing process:
"Auto Accept and Take Control for Remote Assistance" http://www.anetforums.com/posts.aspx?ThreadIndex=3115

[kstanush]

Re: Automate Offer Unsolicited Remote Assistance

Thanks for your post!

[Trammel]

Re: Automate Offer Unsolicited Remote Assistance

Nice, Thanks for the contribution

[Guest]

Re: Automate Offer Unsolicited Remote Assistance

I know this is an old topic. but can anyone tell me why you need to run the tool more than once in order for it to populate the desk number into the input box?

Thanks,

matt

[Trammel]

Re: Automate Offer Unsolicited Remote Assistance

This script is no longer working for me but I am on a Windows 7 machine. I have a shortcut that targets C:\Windows\System32\msra.exe /offerra

Just wondering why Hyena hasn't built this in.

[uk]

Re: Automate Offer Unsolicited Remote Assistance

C:\Windows\System32\msra.exe /offerra %E%

Remember to set GPO in your domain, here is a simple guide: http://www.cloudtec.ch/blog/tech/rem...e-control.html