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Cant start Hyena 7.2.0 MSVCR71.DLL Error

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  • Cant start Hyena 7.2.0 MSVCR71.DLL Error

    I saw another thread with the same issue..
    Tried the fix suggestions, no joy.

    We have just bought 5 licenses of this and so far 1 out of three machines cant run it.

    Is there anything else we can look at or fix?

    Cheers!

    AppName: hyena.exe AppVer: 7.2.0.0 ModName: msvcr71.dll
    ModVer: 7.10.3052.4 Offset: 0001528c

  • #2
    Re: Cant start Hyena 7.2.0 MSVCR71.DLL Error

    What exactly are you doing to get this error? What suggestions have you tried to fix the issue?

    Comment


    • #3
      Re: Cant start Hyena 7.2.0 MSVCR71.DLL Error

      Doing? Well... Hows about trying to start it up :P

      Ive also tried this from another thread about the same issue: http://72.32.210.42/board/Forum2/HTML/000123.html

      Try the following:

      Try deleting these 2 keys:

      Hkey_current_user\software\adkins resource\hyena\win32
      Hkey_current_user\software\adkins resource\hyena\customize

      After you do that, try starting Hyena again and if it opens you are set. If that doesn't do it, delete the following directory and then try opening Hyena again:

      C:\documents and settings\<username>\application data\systemtools\hyena

      Didnt work...

      Comment


      • #4
        Re: Cant start Hyena 7.2.0 MSVCR71.DLL Error

        Are you running it directly, or using Run As?

        The information from that post should take care of anything with Hyena-related settings, but the profile location and registry key are specific to the account running Hyena. If you've removed them for that user, something else must be interfering with it.

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        • #5
          Re: Cant start Hyena 7.2.0 MSVCR71.DLL Error

          Im running directly... Im a domain admin and local admin on the box.

          Comment


          • #6
            Re: Cant start Hyena 7.2.0 MSVCR71.DLL Error

            Let's start from scratch with that box, then. Uninstall Hyena, then remove the following:

            c:\program files\hyena
            c:\documents and settings\<username>\application data\systemtools\hyena

            And the following registry key:

            hkey_current_user\software\adkins resource\hyena

            Once you've done that, install Hyena again and let us know if that makes any difference.

            Comment


            • #7
              Re: Cant start Hyena 7.2.0 MSVCR71.DLL Error

              Hey Mate, Yep, that worked...

              Why it didnt work the first time, I dont know, but its working now.

              Many Thanks

              Comment

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